Shipping Policy

Orders are dispatched Monday to Friday. Please allow up to 2 business days for your order to be processed and dispatched. Orders placed before 2pm will be processed the same day where possible.

We use Royal Mail Tracked Delivery for all orders, so you can follow your parcel every step of the way.

UK Shipping

We offer free tracked shipping on all UK orders over £60. Orders below £60 are subject to a standard shipping fee at checkout.

Please note that dispatch times do not include weekends or bank holidays, so orders placed on a Friday may be dispatched the following Monday or Tuesday.

International Shipping

We ship internationally using Royal Mail Tracked Delivery. Shipping costs will be calculated at checkout based on your location. Please note that any customs charges, import duties or taxes incurred upon delivery are the responsibility of the customer. We recommend checking your country's import regulations before placing an order, as we are unable to cover or reimburse these fees.

Incorrect Address

Please ensure your delivery address is correct at the time of ordering. Edy London Lashes cannot be held responsible for orders lost or delayed due to an incorrect address being provided at checkout. If you notice an error, contact us as soon as possible at hello@edylondonbeauty.com and we will do our best to help before your order is dispatched.

If you have any questions about your order, get in touch at hello@edylondonbeauty.com.